If driving in Winter please remember you need BOTH 4WD AND SNOW TYRES to access the steep mountain roads around the Happo Gondola area. Unfortunately, 2WD and chains are not a safe option. You may, however, drive close to Happo Village and leave your car in the free carpark located here;

Please call our Onsite Manager once you are parked and he can pick you up and shuttle you to the Chalets on arrival and departure. 

Onsite Manager’s phone number is;

080 6172 9397

If you have both 4WD and Snow Tyres here is the google map locations of Zen Chalets.

When you arrive at the Happo-One Gondola, just continue north up the main street that runs next to the resort. Just before the top of the hill you will see a sign post pointing right to Zen Chalets. Turn right down the small steep road. At the very bottom of this road you will find Zen Chalets.

When you drive down the hill at the end is Zen Chalets. You will see a lit concrete "Zen Chalets Hakuba" sign. 

PARKING - You can park your car on the left hand side of your property. Please be mindful of other guests accessing the area with cars and the bulldozer that clears the car park each morning.

EASY WALKING PATH - please note you do not need to walk up the steep road to access the village. Just follow the small road that heads through the forest to walk to the Gondola and Happo Village heart.

Once you get settled in please give us a call from the phone inside your chalet and we will walk you through the property over the phone.


Given the COVID-19 social distancing measures in place we will do our best to limit face to face contact and will handle all of your enquiries over the phone. Our on-site manager is available for emergencies.

We hope you enjoy your stay and please do give us a call if we can help with anything else.

​Sarah & Mick